0845 269 1961
Our Partner

We’re delighted to share that Clarius has officially joined forces with OJ Health and Safety, a company we’ve long admired and successfully collaborated with over the years. Having worked closely with OJ on numerous projects, we’ve seen first-hand their professionalism, deep expertise, and unwavering commitment to client care and compliance.

This acquisition is a natural and exciting step forward, bringing together our strengths to offer even greater value, service and support to our clients. We’re confident that with OJ’s leadership and shared values, the legacy of Clarus will not only continue but thrive. We look forward to an even brighter future together under the OJ Health and Safety banner.

Got any Questions?

Privacy Policy

0845 269 1961

admin@clariuseco.com

Clarius is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website or engage with our services.

By using our website or submitting information to us, you agree to the terms outlined in this Privacy Policy.

1. Who We Are

Clarius provides Energy Performance Certificate (EPC) assessments for residential and commercial properties.

We are the data controller for the purposes of data protection legislation.

2. What Personal Data We Collect

We may collect and process the following categories of personal information:

a. Information You Provide

  • Full name

  • Email address

  • Phone number

  • Property address

  • Payment details (if applicable)

  • Any other information provided through forms, emails, or phone calls

b. Automatically Collected Data

When you visit our website, we may collect:

  • IP address

  • Browser type and version

  • Operating system

  • Pages visited and time spent

  • Referral sources

This data is collected via cookies and analytics tools (see Section 6).

3. How We Use Your Information

We use your personal data for the following purposes:

  • To provide EPC assessments and related services

  • To contact you regarding your booking

  • To send service updates, reminders, or reports

  • To process payments and issue invoices

  • To improve our website, services, and customer experience

  • To comply with legal obligations (e.g. lodging EPCs with the appropriate register)

We will not use your data for marketing purposes without your explicit consent.

4. Legal Bases for Processing

We rely on the following legal bases to process your data:

  • Contractual Obligation: When processing is necessary to deliver our services

  • Legal Compliance: To fulfil regulatory duties such as lodging EPCs with government databases

  • Legitimate Interests: To improve our services and operate efficiently

  • Consent: Where required, we will request your consent (e.g. for marketing)

5. How We Share Your Data

We do not sell or rent your personal data. However, we may share your information with:

  • Accredited EPC lodgement bodies (e.g. Elmhurst, Stroma)

  • Payment processing providers (e.g. Stripe, PayPal)

  • IT service providers (e.g. web hosting and email services)

  • Government authorities or regulators, where legally required

All third parties are contractually obligated to handle your data securely and lawfully.

6. Cookies and Tracking

Our website uses cookies and similar technologies to:

  • Improve user experience

  • Monitor website performance

  • Track visitor interactions via tools like Google Analytics

You can adjust your cookie preferences via your browser settings. For more information, see our Cookie Policy.

7. Data Storage and Security

We take all reasonable steps to ensure your data is stored securely and protected against loss, misuse, or unauthorised access.

  • All digital data is stored on secure servers with encryption where applicable.

  • Payment details are handled securely via PCI-compliant providers and are not stored by us.

  • Only authorised personnel have access to your data.

8. Data Retention

We retain personal data only for as long as necessary to:

  • Provide our services

  • Comply with legal, regulatory, or accounting obligations

  • Resolve disputes or enforce agreements

Typically, EPC records are kept for up to 7 years unless otherwise required by law.

9. Your Data Protection Rights

You have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate or incomplete data

  • Request deletion of your data (subject to legal exemptions)

  • Object to or restrict certain types of data processing

  • Request transfer of your data to another service provider

  • Withdraw consent (where applicable)

To exercise your rights, contact us using the details below.

10. Third-Party Links

Our website may contain links to other websites. We are not responsible for their content or privacy practices. Please review the privacy policies of those websites before providing your data.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our services indicates your acceptance of the updated terms.

12. Contact Us

If you have any questions about this Privacy Policy or how we use your data, please contact:

Clarius
Email: admin@clariuseco.com
Phone:0845 269 1961

If you are unhappy with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO): www.ico.org.uk